Marketing 101

• All  items are FINAL sale. Please make sure you read all of the product descriptions before purchasing any item. 

•  There is a 2-5 business day shipping time frame on all items.

• Custom wig orders take between 2-10 business days to complete, which can vary depending on the volume of orders. During sales, please expect turnaround times to be extended up to 15 business days. 

• TheWigFactory is NOT responsible for any improperly fit units if you failed to send in your correct head measurement size. Please refer to measuring instructions under the Wig collection tap.

• Before purchasing ANYTHING, please make sure your SHIPPING & BILLING address is the same, if not , you will be COMPLETELY REFUNDED.